Identify the kind of uncertainty
Separate missing information from a conflicting source or an unreadable attachment.
Write the gap and next step
- Identify the record and the review’s scope.
- Describe the specific unresolved detail.
- Note the sources you already checked and their dates.
- Choose a follow-up owner and target review date if helpful.
- Preserve the exception in your review notes or Collection Check.
Make later resolution traceable
A future review should be able to determine whether the same issue remains open.
Keep a known exception honest
Do not invent an answer to finish a review. A known exception preserves the record’s limits without making a legal or safety conclusion.
Reviewed October 2, 2026. App steps were checked against the source and public listing, rather than a fresh installed-app walkthrough. Labels can vary by installed version.
Sources Coldbore on the App Store