Prepare the purchasing account

Have the purchasing Apple Account available. Do not send payment credentials or private collection records to Coldbore support.

Request the refund with Apple

  1. Open Apple’s refund-request guidance.
  2. Sign in to Report a Problem with the purchasing Apple Account.
  3. Select the appropriate purchase and reason.
  4. Submit the request through Apple’s service.
  5. Check the request status with Apple. Review subscription renewal separately when needed.

Check Apple’s request and decision

Apple’s confirmation and later decision establish the request’s state. Coldbore cannot promise a refund.

Manage future renewal separately

A refund request is not the same as canceling future renewal. Follow Apple’s current instructions for both when that is your intention.

Keep the connected record.

Coldbore keeps firearm identity, photos, documents, maintenance, and range sessions together on your iPhone or iPad.

Unlimited records, ordinary reports, exports, iCloud Backup, and app lock stay free. Collection Check, Collection Pack, Renewals, and Costs and history need optional membership.

Get Coldbore free

iOS 17 or iPadOS 17 and later. No Coldbore account.

Reviewed October 2, 2026. App steps were checked against the source and public listing, rather than a fresh installed-app walkthrough. Labels can vary by installed version.

Sources Apple refund requests