Choose the restore for the problem
| What is missing | Operation | Required source |
|---|---|---|
| Membership access | Restore Purchases | The purchasing Apple Account and eligible entitlement |
| Collection data | Restore from iCloud | An available recovery point and backup key access |
The Apple Account still matters
The purchasing account and the iCloud account serve different services, even when you use the same account for both. Check the account relevant to the missing result.
Verify the expected outcome
After purchase restoration, inspect membership access. After collection restoration, open several records, a photo, and a document. One successful operation is not evidence that the other also happened.
Reviewed October 2, 2026.
Sources Coldbore on the App Store · Apple restoring in-app purchases