Separate access from collection recovery
Restoring a purchase and restoring collection records are separate operations. One does not perform the other.
Use Restore Purchases
- Confirm the device uses the Apple Account that made the purchase.
- Open Coldbore Settings, then the membership page.
- Choose Restore Purchases.
- Wait for the result and review the stated access status.
- Check Apple Subscriptions if the purchase is still missing.
Verify an active entitlement
An active verified entitlement should unlock membership features. Free records remain available regardless.
Check expiry and account differences
An expired, refunded, or different-account purchase may not restore active access. A payment receipt does not recover an iCloud collection.
Reviewed October 2, 2026. App steps were checked against the source and public listing, rather than a fresh installed-app walkthrough. Labels can vary by installed version.
Sources Apple restoring in-app purchases